Returns & Exchanges

At Sealy Israel, we are committed to providing you with the ultimate sleep experience. If your purchase does not meet your expectations, you can return it within 14 days of delivery in its original, unopened packaging.

1

Contact Customer Support

Reach out to our service team via email or phone with your order number to initiate the return process.

2

Prepare the Item

Ensure the product is unused, in its original state, and securely packed in the original Sealy packaging.

3

Schedule Pickup

Our logistics team will coordinate a convenient time to collect the item from your home via our specialized delivery service.

4

Receive Your Refund

Once the item is inspected at our warehouse, a refund will be processed to your original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing